Last Updated on 2 years by Rojgar samachar
Mphasis Limited Recruitment 2022 | Freshers | HPE Network Tier 2 | Graduates in B.E or B. Tech |
Company Name :- Mphasis Limited
The Mphasis Limited is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993). Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
Position :- HPE Network Tier 2
Qualification :-
- Fresher Graduates in B.E or B. Tech in Electronics & Communication/ Computer Science/ Information & Technology
Experience :- Freshers
Job Location :- Bangalore
Salary :- Rs. 50,000 – 2,50,000 P.A.
Job Description :-
Roles and Responsibilities
- Provide support in the areas of Networking and Wireless Networking
- Operate, Administer and Govern customer setup.
- Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and field support staff.
- Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers;
Desired Candidate Profile:
- Excellent communication skills
- Fresher Graduates in B.E or B. Tech in Electronics & Communication/ Computer Science/ Information & Technology
- Willing to work in Shifts (24/7)
If interested kindly revert on tabita.asade@mphasis.com or call on 8624089486.
Or
Apply Link :- Click here
Disclaimer :- This material or information has been placed on our website for the convenience of our visitors. We does not guarantee or give any kind of assurance or authentication for the above said job posting. Candidates are requested to verify on their own.
DO Not Pay Any Charges For The Jobs.
(Expired)
Mphasis Limited Recruitment 2021 | Social Media Officer | Any Graduate |
Company Name :- Mphasis Limited
The Mphasis Limited is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993). Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
Position :- Social Media Officer
Qualification :- Any Graduate
Experience :- 2 to 7 years.
Job Location :- Bangalore/Bengaluru
Salary :- Not Disclosed by Recruiter
Job Description :-
Responsibilities:
- Provide support to relevant posts on Forums, Facebook, Twitter, and e-tail. The Social Media Agent will act as the primary contact for the customer. He / She will develop to some extent the role of an “ambassador”, remaining focused and positive when engaging with Customers and/or Partners. Able to articulate benefits of products and services available
- Respond and Resolve easy to complex technical issues. (Takes ownership for customers’ problems and issues) Awareness of Nuances in Different Social Platforms
- Ability to communicate using the Social Voice standards
- Agent must have strong soft skills
- Ability to Convey Personality and Personable Engagement
- Ability to effectively communicate and use sound judgment to create positive relationships and brand loyalty in social media channels
- Able to take initiative. Proactive. Positive attitude
- Identifies and resolves customer issues using easily understood written communication. Ability to handle unhappy customers as well as the ability to handle bad news when communicating it to them
- Future Responsibilities: Sales skills for lead generation
- Ability to recognize when an issue is emerging and when to escalate
- Brand Awareness, as agents are Actively Engaged in Public Communication. Self-learner – keeping skills and knowledge up to date (Social Media trends), Internet savvy and should have Passion for Social Media, for human relations and helping others through knowledge sharing
- Passion for technology, gadgets, Internet, computers, Tablets, printers, Knowledge around IT Industry, software and hardware.
Knowledge and skills:
- Candidates must express interest in joining Social Media Support Team, Experience in social media channels /supporting customers, i.e. Support Forum preferred
- Experience in Call/Chat/Email customer engagement at Contact Center preferred
- Technically proficient in one or more of the following consumer/Commercial product areas – Printers, PCs, Tablets, Cloud Connected and Hardware knowledge as well
- Older technology: Scanning, Faxing, Networking (LAN & WLAN). OS knowledge: Mac and Windows, Android, iOS, Firmware. New printing technology and supplies: Mobile Printing, Connected, ePrint, Print Apps, Instant Ink. Proficiency in written and communication skills, Clear and concise writing. Typing skills (minimum of 40 words per minute).
Apply Link :- Click here
Disclaimer :- This material or information has been placed on our website for the convenience of our visitors. We does not guarantee or give any kind of assurance or authentication for the above said job posting. Candidates are requested to verify on their own.
DO Not Pay Any Charges For The Jobs.