PNB MetLife Recruitment 2021 | Sr. Consultant in Operations | Any Graduate |
Company Name :- PNB MetLife
The PNB Metlife India Insurance Co. Ltd.Unit No.302, 3rd floor,Tower-3, Worldmark,Village Maidawas,
Sector 65,District Gurugram, Haryana-122018
Position :- Sr. Consultant in Operations
Qualification :- Any Graduate
Experience :- 3- 6 Years.
Job Location :- Gurgaon / Gurugram
Salary :- Rs. 2,50,000 – 3,50,000 P.A.
Job Description :-
Roles and Responsibilities
- Position – Senior Consultant
- Department- Operation/Customer Service
- Location- Gurgaon
- Function- Customer Experience
- Salary- Upto 30k per month
- Employment Type – Full time
Qualification- Graduation/PG in any discipline with working experience of 3-6 years in customer service role.
Desired Candidate Profile:
- For this position we are looking for a candidate who have knowledge of managing the customer grievances/mails along with exposure to Quality Audit, candidate should have good knowledge of Excel/PowerPoint
- Key Responsibilities:
- Taking care of customer interaction recieved over Email, handling escalations, promptly responding to customer concerns
- Timely Acknowlegment Resolution of customer emails as per regulatory guidelines
- Participate in coaching reviews and training assessments of team to enhance productivity and quality
Apply :- Kindly send your Cv at : Himani.Singh@pnbmetlife.com; Manishnagpal1@pnbmetlife.com
More details :- Click here
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